1. Data Controller

Domaine Pourki inc., 1631 rang Bord de l’Eau (route 225), Sabrevois, Quebec J0J 2G0, is responsible for collecting and processing your personal information. For any questions, please email info@pourki.com or call (514) 529-0222.

2. Personal Information We Collect

We only collect the information needed to deliver our services:

• Contact details: name, postal address, email address, phone number;
• Booking information: stay dates, participants, preferences;
• Payment data processed by certified third-party providers (no card numbers are stored on our servers);
• Messages sent via our online forms or by email;
• Anonymous analytics data (pages viewed, language, device, country).

3. Why We Use Your Information

We use your information to:

• Manage bookings, information requests and events;
• Communicate with you before, during and after your stay;
• Personalize our services and improve the guest experience;
• Meet our legal and accounting obligations;
• Send you news or promotional updates with your consent.

4. Legal Bases

We process your data based on your consent, the performance of a contract (booking), legal obligations and our legitimate interest in keeping our site and facilities secure.

5. Cookies and Similar Technologies

Our site may use performance or functional cookies to measure traffic and keep the site secure. You can set your browser to refuse cookies, although some features may then be limited.

6. Data Retention

We keep your information only as long as needed for the purposes described above and to meet legal requirements. Marketing data is deleted as soon as you withdraw your consent.

7. Sharing Information

We only share your data with essential providers (booking platforms, payment processors, hosting services) that uphold strong security and confidentiality standards. We never sell your data.

8. Security Measures

We implement appropriate administrative, technical and physical safeguards to protect your information against unauthorized access, use or disclosure.

9. Your Rights

You may request access to, correction of, updates to or deletion of your personal information. You may also withdraw consent or object to processing when permitted by law.

10. Contact Us

To exercise your rights or ask questions about this policy, contact us at info@pourki.com. You may also reach out to the Commission d’accès à l’information du Québec if you believe your rights are not respected.